Government of Jamaica
Years of Service
Tax Types Covered
Cases Closed
Customer Satisfaction Rate
Appeals Heard in 90 Days
What type of tax dispute do you have?
Select the tax type below to find guidance specific to your appeal.
How the Appeal Process Works
From filing your notice to receiving a determination, we guide you through every step of the appeal.
File Your Appeal
Submit a Notice of Appeal (Form RA-01) within the prescribed timeframe.
Hearing
Both parties submit their statements and supporting documents for review.
Deliberation
All submissions, evidence and applicable law will be reviewed in the context of the issues.
Determination
A written determination is issued and published in the RAD Decisions database.
Our Commitment to You
Independent Process
RAD operates completely independent of Revenue Authorities. Our decisions are impartial and based solely on the facts, evidence and applicable law.
Accessible Services
We offer multiple ways to file and manage your appeal — online, by email, or in person. Our team is available to guide you through every step, from submission to determination.
Expert Adjudicators
Your case is heard by a panel of adjudicators with expertise in revenue laws, accounting, auditing and dispute resolution.
Timely Resolutions
We are committed to meeting our service standards and resolving disputes within published timelines, minimising uncertainty for businesses and individuals.
Full Transparency
All RAD determinations are conducted in an open and fair manner, adhering to natural justice principles. All our decisions are clear, well reasoned and evidence-based.
Guaranteed Confidentiality
RAD is committed to maintain strict confidentiality in all proceedings. We safeguard personal and sensitive information through data protection measures, ensuring it is securely handled and accessed by only authorized individuals.
Real people. Real resolutions.
Whether you’re a small business owner, individual or a self-employed professional, or a large company, RAD offers equal opportunity to be heard. We recognize that behind every appeal is a person or enterprise seeking justice.
“It was judicious, elucidative and erudite. My heart felt congratulations to all members of RAD team who were involved with my case. Keep up the good work.”
Appellant
Latest News & Updates
New RAD Guidance Notes Now Available
RAD has published new Guidance Notes to provide taxpayers and their representatives and Revenue Authorities with clear, practical information on navigating the appeals process. Explore the latest guidance and learn more about the steps, requirements and procedures for bringing an appeal.
RAD Celebrates 10 Years of Commitment to Justice, Fairness & Excellence
The Revenue Appeals Division marks a decade of advancing fairness, independence and confidence in the resolution of tax disputes. Explore our 10th Anniversary one-page feature in Jamaica Business, along with highlights from the formal ceremony celebrating this important milestone.
Revenue Appeals Division Ensuring Fairness in Tax Disputes
In this JIS feature, Commissioner Dr. Deloree Staple Chambers explains how RAD supports fair, independent resolution of tax disputes. Watch her discussion on MOFPS Finance Matters, Season 6, Episode 9.
What Appellants Say
What Respondents Say
Mr. Eric Allen, former Senior Director/Commissioner of Land Valuations, National Land Agency
Ready to Submit Your Appeal?
Access RAD’s secure online portal to file your Notice of Appeal and upload documents.
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