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A Division of the Ministry of Finance and the Public Service

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Appeal Guide

Everything you need to understand and navigate the appeal process – from identifying your tax dispute and preparing your appeal to understanding the applicable legislation, service standards and right of further appeal.

How to submit: Submit your Notice of Appeal using Form RA-01. Please note that e-fillable Notice of Appeal and Notice of Withdrawal forms are available on the MoFPS website, or you can download and submit a PDF version via our Forms page.

Find Your Tax Type

Tax Dispute Finder

Information relevant to submitting an appeal based on type of tax

◷ ~10 minutes to file

$̸ Free, no fees

✉ Confirmation sent by email

Important Notes

Filing Deadline: Notices of Appeal must be filed within 90 days of the contested decision, or 30 days after receipt. Late appeals require special approval.

Representation: No legal representation is required. You may represent yourself or be represented by an attorney or accountant.

Fees: There are no filing fees for submitting an appeal to RAD. The process is designed to be accessible to all taxpayers.

Step by Step

The Appeal Process

Understanding the stages of your appeal helps you prepare effectively. Each stage may have specific timelines and requirements.

Our Service Standards

ActivityTurnaround Time
Acknowledgement of the receipt of an appealWithin 2 days of receipt
Advise of acceptance or rejection of appeal. This includes notification if an application is incomplete and does not meet the requirements by law to be regarded as valid.Within 10 days of receipt
Advisory to the Revenue AuthorityWithin 10 days of receipt of perfected appeal
Direct contact from the officer assigned the applicationWithin 15 days of assignment
Schedule of hearingWithin 30 to 90 days of the acceptance of appeal
Issue of Notice of Decision60 days from the date of the Notice of Conclusion of Formal Hearing or Notice of Collection of Relevant Information
Response to enquiries, comments and complaintsWithin 3 days
Response to real-time enquiriesImmediately within normal operating hours
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Stage 1: Acceptance

You file a Notice of Appeal (Form RA-01) within 90 days of the decision date, or 30 days after receipt. RAD reviews it for completeness and formally accepts or rejects the appeal. See guidance notes for further information.

2

Stage 2: Hearing

Both the Appellant and the Revenue Authority submit written statements and supporting documents outlining their respective positions. RAD may use one of three methods to determine an appeal:

Informal Method: A less formal process where the appeal may be decided based on submitted documents and evidence, with or without an in-person hearing. RAD may gather additional information through any lawful means.

Formal Hearing Method: Used when the matter is complex and requires detailed examination. Involves a structured hearing before an adjudicator or panel, where both parties present evidence and make oral submissions. RAD may summon witnesses as necessary.

Settlement Negotiations: The Commissioner may direct the parties to settle, or the parties may choose to negotiate and submit a duly signed agreement reflecting the terms of resolution.

3

Stage 3: Deliberation

All submissions, evidence and applicable law will be reviewed in the context of the issues. The parties will be notified once RAD is satisfied that all information necessary to determine the appeal has been received. Where information is not submitted within the stipulated timeframe, RAD will notify the parties and proceed to determine the appeal based on the information available.

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Stage 4: Determination

The Commissioner, RAD will issue a written determination, setting out reasons for the decision. The Commissioner may confirm, reduce, vacate or vary (other than the amount) the decision of the Revenue Authority.

Regulations

Rules & Procedures

RAD’s operations are governed by the Revenue Appeals Division Act, 2015 and the Revenue Appeals Division Rules, 2015. These documents set out the procedures for filing appeals, conducting hearings and issuing determinations.

Understanding the rules before you file will help you prepare a stronger case and avoid procedural errors that could affect your appeal.

  • Notice of Appeal: 90 days from the date of the contested decision, or 30 days after receipt. Where a Notice of Appeal is filed outside the prescribed timeframe, the Appellant must provide an explanation for the delay together with any supporting evidence to substantiate the reasons provided.
  • Statement of Case from Revenue Authority: 21 days after being notified of the appeal
  • Submission of Documents and Information: 14 days or other stipulated timeline after the day of request

All hardcopy documents must be submitted in English. Acceptable formats for electronic documents include PDF, Word and Excel. Documents over 25MB should be submitted in person or arranged with the RAD office. Copy documents should be bright, legible and complete.

Hearings are scheduled at least 14 days in advance of the hearing date. The panel may ask questions at any time and summon or call witnesses.

Legal Framework

Legislation

Revenue Appeals Division Act, 2015

Primary Legislation

The founding legislation establishing RAD, defining its mandate, jurisdiction, structure and powers. This Act governs how appeals are conducted and determined.

Documents & Reports

Publications

An overview of RAD’s services, the appeals process and contact information — ideal for first-time appellants.

RAD GUIDANCE NOTES

A comprehensive guide covering all aspects of the appeal process, your rights and how to prepare your case effectively.

RAD’s latest annual report featuring key statistics, operational highlights and with statistics.

Jurisprudence

RAD Decisions

Explore RAD determinations on the dedicated RAD Decisions page.

After a Determination

Right of Further Appeal

If you are dissatisfied with RAD’s determination, you have the right to appeal further to the Revenue Court. Such an appeal must be filed within 30 days of receiving the RAD’s decision.

The Revenue Court may order that a portion of or the full assessed amount be paid or that security be given, as a condition to hearing the appeal. An appeal to the Revenue Court is limited to the grounds stated in the Notice of Appeal filed with RAD, unless the Court, in its discretion, grants leave to amend the grounds.

Further appeals are filed at the Revenue Court, located at the Supreme Court, Building East, King Street, Kingston. For assistance with filing, contact the Revenue Court registry directly. RAD does not administer the further appeal process.

Have More Questions?

Our Frequently Asked Questions page covers the most common queries about the appeals process.

For practical filing help, read Guidance in Completing Forms. If the filing deadline has passed, review Late Appeals.

Woman holding a Revenue Appeals Division case file in a law library

Ready to File an Appeal?

Download the forms or submit your appeal via the web portal.

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