Ministry of Finance & Public Service

Government of Jamaica

+1 (876) 932-4993

appeals.rad@mof.gov.jm

876-999-2945

Mon–Thu 8:30 AM – 5:00 PM | Fri 8:30 AM – 4:00 PM

Revenue Appeals Division

Ministry of Finance & Public Service · Jamaica
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Gallery

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Gallery

Success stories from appellants who won their cases, plus celebratory moments from RAD’s annual events and award functions.

Real Outcomes & Milestones

Wins, Recognition & Achievement

This gallery has two stories to tell. First, the appellants — small businesses, self-employed professionals, and individuals — who came to RAD, had their cases heard fairly, and walked away with favourable outcomes. Their wins are our purpose.

Second, the team behind the process: the commissioners, clerks, and administrators who make every hearing possible. From annual awards ceremonies to team-building days, every milestone reflects RAD’s commitment to excellence in public service.

Moments that matter

People Winning Appeals

Real Cases. Real Outcomes.

Every year, taxpayers across Jamaica bring their disputes to RAD and receive fair, independent determinations. Here are a few of their stories.

68%

Appeals with favourable outcomes

$2.1B

JMD returned or reduced to appellants

142

Determinations issued in 2025

94 days

Average time to determination

Appeal Allowed

Transfer Tax Liability Removed

A family-run enterprise disputed a transfer tax assessment arising from an internal business restructuring. The Commissioner found the transaction did not constitute a taxable transfer and allowed the appeal in full.
Small Business
JMD 2.9M
St. Elizabeth
2025
Refund Granted

Stamp Duty Overpayment Refunded

A first-time homebuyer had been charged stamp duty on a transaction that qualified for statutory relief. RAD confirmed the exemption applied and ordered a full refund of the overpayment.
Individual
JMD 390K
Manchester
2024
Appeal Allowed

Customs Duty Assessment Set Aside

An importer successfully challenged a customs duty reclassification that applied a higher tariff band to equipment clearly falling within an exempted category. The Commissioner set aside the assessment in full.
Corporate
JMD 11.4M
Kingston
2025
Partially Allowed

Property Tax Liability Reduced

A homeowner in St. Catherine disputed a property valuation that had tripled unexpectedly. RAD’s Commissioner partially allowed the appeal, correcting the assessed value based on comparable properties in the area.
Individual
JMD 620K
St. Catherine
2024
Refund Granted

GCT Refund Ordered

A freelance consultant who had been incorrectly registered as a GCT-liable trader had overpaid for two tax periods. RAD upheld the appeal and directed a full refund of amounts improperly collected.
Self-Employed
JMD 1.8M
St. Andrew
2025
Appeal Allowed

Income Tax Assessment Reduced

A Kingston-based retail operator successfully challenged a reassessment that disallowed legitimate business expenses. The Commissioner found the expenditure properly documented and allowable under the Income Tax Act.
Small Business
JMD 4.2M
Kingston
2025

All stories are representative of real case types. Amounts, locations, and identifying details have been anonymised to protect appellant privacy. Quotes are illustrative.

Our Team & Culture

Events, Awards & Celebrations

2025

RAD Annual Awards Ceremony 2025

Honouring outstanding contributions and celebrating another year of service excellence.

Special Recognition

Long-serving staff members receive special recognition for their dedication to RAD’s mission.

Awards Banquet

Colleagues gather for the formal banquet following the ceremony.

Keynote Address

The guest speaker delivers an inspiring keynote on public service and accountability.

Team Celebration

RAD team members celebrate together following the awards presentation.

Excellence in Service Award

A commissioner receives the Excellence in Service Award for outstanding dedication to taxpayers.

Opening Ceremony

The Chief Commissioner delivers the opening address at the 2025 Awards Ceremony.
2024

Team Building Day 2024

Strengthening bonds, building trust, and having fun as one team.

Closing Dinner

The day wraps up with a celebratory dinner and reflections on what we learned.

Strategy Session

Teams collaborate on strategy during a cooperative challenge round.

Lunch & Laughter

Colleagues enjoy a relaxed lunch break between team activities.

Group Photo

The entire RAD team poses for a group photo at the end of the day’s activities.

Team Victory Celebration

A team celebrates completing the final challenge of the day.

Problem-Solving Workshop

Small groups collaborate on creative problem-solving exercises during the workshop session.

Outdoor Challenge Course

Teams navigate the outdoor challenge course, building collaboration and trust.
2025

10th Anniversary Celebrations

Marking a decade of independent service to Jamaica’s taxpayers.

Full Group Portrait

The entire RAD family captures a memorable group portrait to mark ten years of service.

Cake Cutting Ceremony

Leadership cuts the anniversary cake in a ceremonial moment of celebration.

Cultural Performance

A cultural performance highlights Jamaica’s rich heritage at the anniversary celebration.

Commemorative Display

A commemorative display showcasing RAD’s journey over the past decade.

Gathering of Staff & Stakeholders

Current and former staff, commissioners, and stakeholders gather to mark the milestone.

Anniversary Stage

The main stage adorned with RAD 10th Anniversary branding and decorations.

Video Highlights

Event Videos

Relive our most memorable events through video highlights and recap reels.

Awards Ceremony 2025 Highlights

A recap of the key moments from the RAD Annual Awards Ceremony 2025.

Team Building Day 2024 Recap

Highlights from our annual team-building activities and workshops.

10th Anniversary Montage

A visual journey through RAD’s first decade of service to Jamaica.

Always Growing

More to Come

Our gallery continues to grow. As new events and milestones are celebrated, additional photographs and videos will be added to this page.

Get in Touch

Have questions about RAD’s events or want to learn more about our work? We’re here to help.

Contact Us

Before You Go

Have questions about filing or tracking an appeal? Visit our FAQ or Contact Us page — our team is here to help before you leave.

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